Reservations
Why not reserve one of our fabulous Santa Fe rental properties instead of a Santa Fe Hotel? You’ll be glad you did!
For Reservations, please call 866-982-2823 or 505-982-2823 or fax 505-982-1013 or e-mail james@kokoproperty.com. We have four leasing agents, Marilyn Proctor, Ronda Doss, Trudy Rahn, & Bridgette Tena ready to help you. Kokopelli Real Estate & Property Management accepts check or cash or Visa/Mastercard for payment of a rental.
Reservation Cancellation Policy:
If you cancel your occupancy more than sixty (60) days before the lease term begins, your rent deposit will be refunded, less a handling fee in an amount equal to ten (10) percent of the rent due, plus New Mexico Gross Receipts Tax. If you cancel within sixty (60) days of the start date of the lease term or less, you will receive a partial refund ONLY if KPM is able to find a new occupant for the same term of occupancy within fourteen (14) days of your cancellation notification to KPM. If a substitute is found, all sums paid you will be refunded, less 25% of the rent due, plus New Mexico Gross Receipts Tax. You will receive no refund if a substitute occupant is not found within fourteen (14) days of your cancellation notification to KPM.
Phones:
The owner may have activated a long distance block that will require tenant to use a credit card or long distance calling card to have
long distance telephone service. Should a tenant charge long distance telephone calls to the phone in the property, the tenant agrees to be responsible for long distance charges incurred during the tenant’s tenancy. The tenant agrees that any long distance charges incurred during the term of the tenant’s occupancy and appearing on the owner’s telephone bill may be included as a charge upon the tenant’s credit card voucher or cash deposit.
Smoking Policy:
All of the properties are non-smoking. Patios or outside areas are provided for smoking.
Pets Policy:
Your agent will designate which properties will allow pets. All arrangements for including a pet in the stay will need to be made at the time of the booking. If there is damage caused by the pet, the tenant shall be responsible and any additional costs to repair damage shall be deducted from the tenants’ deposit or charged to the credit card voucher.
Check-In/Check Out Policy:
Check in time is 4:00 P.M. Check out time is 10:00 A.M.
Cleaning Fee:
The total amount due includes the cleaning fee, which shall be applied to cleaning the property at the end of the term. The tenant understands that The Management Group reserves the right to charge an additional cleaning fee on tenant’s credit voucher or cash deposit if the condition of the property upon the expiration of the term of occupany so requires. If the term of occupany exceeds four weeks, tenant shall allow the property to be cleaned additional times during the term of occupancy and shall pay for such additional cleanings. All “house cleanings” of the property shall be by cleaners employed by The Management Group or the owner of the property.
Insurance:
Owner’s insurance does not cover loss or damage to tenant’s personal possessions and tenant shall bear the risk of loss of all tenant’s property.
Alarms:
Please check with your agent about the availability of an alarm system in the house you are leasing.



